What our Customers say...
Great expertise, but more importantly, they are company that cares about their customers. Their lead saved my brand new kitchen, I just remodeled in my rental property I own from from a water damage caused by a plumbing problem under the sink. I was concerned they would have to tear out the brand new cabinets and quartz counter tops we had just installed. But they were able to dry all out with specialized equipment and get the tenant back to their life's withing a few days. Thank you guys for not only caring about the job, but the people you work for!
I called SERVPRO Of Redmond on a weekend early morning for an emergency service call but the call went to voicemail. Within a few minutes I received a call back from Steve to understand the situation. He explained to me the complete process in details over the phone without rushing and he was able to calm me down at the time. he was very helpful in providing me guidance and most importantly he was trying to help effectively even though work was yet to be assigned. At the end we couldn't work due to some other reasons but if it would have on me then I would prefer to work with this company without a doubt. Also when I told him that we won't be able to work, he was still genuinely trying to help and provide me information, that's a rare quality now a days. I really appreciate his honesty, help and highly recommend to anyone looking for these services.
Steve and Gavin from SERVPRO made a great experience out of a disaster. From the moment I called and told them about the flooding, to getting to the house quickly and knowing exactly what to do... I knew I was in great hands. The entire team had a great attitude and worked very hard to make sure we were well taken care of. We knew exactly what to expect each step of the way and they were very responsive to phone calls and questions. The job was done very well and I am so happy that we called Steve and his team.
Excellent service and highly recommend! Steve, Jon, Bruno and team were extremely helpful during an unfortunate leak in our home. Their entire team was professional, responsive, and great to work with. They were also highly recommended from our builder.
Steve and Chuck at SERVPRO Of Redmond were excellent to work with! These guys made the whole experience very easy to deal with. They came out immediately to assess the damage. They were quick and efficient with their work. I would definitely call upon SERVPRO Of Redmond again, if needed.
We had slow water leaks in two areas of our house, and were preparing to sell. SERVPRO Of Redmond did the tear out, mitigation/dry-out, mold removal, and reconstruction all under 30 days. The service was wonderful! I never write reviews, but I highly recommend these guys. Our house looks awesome!!
Thank you for your quick response to our flooding, and getting so much of the cleanup done in such a short time. Your team was professional, kind, understanding and very accommodating. Steve and his staff kept us well informed during the process. We know that we got the best company! Thank you again, from the bottom of our hearts for being a company who cares not just about the job you do, but also about the people you do it for.
I got home from vacation to a flooded house and called SERVPRO. From the initial point of contact, the Redmond team was on it! They not only isolated the core issue, but did a thorough job of inspecting other areas of the home that might be damaged. I truly felt as though they were working for me and were there to get me through this bad situation with as little pain as possible.
Steve Alling and his cleanup crew were nominated by our insurance company when we recently flooded our kitchen and parts of the basement below. They were on site within a couple hours and had their equipment in place drying the place out within another hour. Now we're all dried out and based on the professionalism and care that Steve extended to us, we have hired his crew to also manage the installation of the new cabinets and countertops that it was just time to do now.